by Kelly Serrano
The residence halls at the University of La Verne have used Campus Link, a phone service provider, for close to 10 years.
When students move into the dorms, they automatically have a phone line in their rooms. This phone line can be used to dial locally or to call other campus rooms. Students have a choice of signing up for Campus Link service, which is accessed through use of a Personal Identification Number (PIN) and allows the student to call long distance.
All phone lines in the residence halls are set up by Campus Link, whether the student chooses to pay for the long distance service or not. This means that a student does not have the option of choosing a different long distance carrier.
Before the phone service was installed, students were not required to have a phone. Members of the housing department, including Loretta Rahmani, who is now dean of student affairs, chose to have a phone system installed.
“We decided that we wanted to have a phone system in the residence halls for two reasons, for customer service and convenience for the students, and for security,” said Rahmani.
The original phone system provider that was chosen at that time is still used today, but through various mergers has become Campus Link.
There is no charge to set up Campus Link. The student is billed monthly for every long distance call put on their PIN. A $2.95 service fee is charged every month and long distance calls cost 14 cents a minute weekdays from 7 a.m. to 7 p.m. and 10 cents a minute all other times. On top of call charges, students must also pay a 20 cent surcharge for every long distance call.
Sophomore Shawn Bailey lives in the dorms but did not sign up for Campus Link. He said that he never thought about it because he has a cellular phone and a calling card.
This is the first year sophomore Sarah Negrete has lived on campus, and she did not consider signing up for Campus Link because of negative feedback that she got from friends.
“I heard that last year people got charged for calls that they didn’t make and that the service wasn’t good,” said Negrete.
Sophomore Neal Houska said that he did not sign up for Campus Link because “It’s cheaper to use a cell phone.”
Stacey Mleczko, junior head residents assistant, said Campus Link works well for her.
“My bill is about $25 a month and that’s OK with me because it’s cheaper than a cell phone,” she said.
Schools such as Mills College, the Claremont Colleges and Azusa Pacific, use similar phone-system providers in their residence halls. Cal Poly Pomona does not have a phone system. Students living in the residence halls there are given the responsibility of setting up their own service if they wish.
Rahmani said that ULV examines all phone-system options when it is time to renew a contract and that Campus Link has been a reliable company through the years.
With the popularity of cell phones and calling cards most students are not interested in paying for additional phone services.