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S.O.S. Woody, grant us these wishes

editorial cartoon by Christian A. Lopez
editorial cartoon by Christian A. Lopez

To the Administrators of Woody Hall:

One of the many concerns around campus is the service we have been getting from the representatives in the administrative offices. Many students ask “what is the purpose of Woody Hall?” Is it not to serve the students in order to make their school years easier? To assist the students with their concerns so as to make the process of attending school more reachable?

Let’s face it. We need Woody Hall in order to have a name, a face (or a social security number), and in order to be recognized as part of this school. Without it, we would not be here.

But although we applaud the efforts made by the administrative staff, we also beseech them. So here is a wish list for the upcoming year in hopes that procedures will improve:

1) Become more organized in your processing efforts.

Students are not supposed to dread their time spent at Woody Hall. The process of finding ways to stay in school through financial aid and getting new classes is supposed to be helpful and exciting, not tedious, long and boring. An organized administrative office would mean shorter lines and faster service. Perhaps a new type of processing is needed to reach this goal.

2) All representatives need to work together.

A student who once waited in line for 30 minutes said afterwards, “The reason I’m not going to attend graduate school here at La Verne can be found in Woody Hall.” Does that sound complimentary? Of course not. The student’s main complaint was with the way the three main offices at Woody Hall, Financial Aid, Registrar’s, and Student Accounts, dealt with each other. It is not a pleasant experience for a student to spend his or her time at Woody Hall going from one office to the next. We are not gophers! We are students, and as students, we expect the representatives to know what they are talking about. Not, “You should go to Student Accounts for that question.” Or “Talk to Financial Aid. They shouldn’t have sent you here.”

3) Find a new method for registration.

Other schools get rid of most of the hassle of paperwork through an advanced network found either via telephone or online. Students interested in keeping track of their records or new courses find it easier to punch in numbers on their phone to create their own schedules. Even community colleges are known to have automated schedulers. So why is ULV different? Students hate having to get a number and wait to get classes when they should be attending the classes they are already in.

4) Know the facts before you give them to us.

Before seniors graduate, they pay a graduation fee to receive a ‘Senior Contract’. Understandable. But not when students are given the wrong information that can possibly disable them from graduating on time. There have been horror stories of students receiving other people’s information. Others have found that the classes they have taken all along do not apply at all. Isn’t there a way to double check the information before you give it to us? It’s not cheap staying on campus another year. Still, even more inconceivable is the information you give to us over the phone. When a representative tells us that all our classes have been paid for, the student usually trusts that person. Imagine our surprise then, when we find that the information given to us was false.

There is so much more to be said, but we know you get the gist of our wish list. Any efforts done on your part will be much appreciated. Remember that we need you in order to stay here. You need us in order to have something to do.

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Unsigned editorials represent the opinion of the Campus Times Editorial Board.

Christian A. Lopez, Staff Writer
Christian A. Lopez
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