Tag: online shopping

When asked if they’d shop online or in person this holiday season, 12 out of 20 University of La Verne students said they’d do a hybrid of the two, five said they’d shop in person only, and three said they’d do it all online.

A recent informal survey on campus revealed that out of a group of 25 students, all 25 would rather shop in person than online for a variety of reasons.

Assistant Professor of IT and Business Analytics Ali Dehghan presented his latest research, “Developing a Product Network Through User-Generated Recommendations Vs. System-Generated Recommendations on Commercial Online Platform"

As the holiday shopping season draws closer and coronavirus cases go up, University of La Verne students are considering how to tackle gift shopping.

Yingxia Cao, associate professor of decision sciences, talked about online customer service experiences in China and Taiwan Yingxia Cao, associate professor of decision sciences, discusses “Post-Purchase Shipping and Customer Service Experiences in Online Shopping and Their Impact on Customer Satisfaction,” Tuesday in the Presidents Dining Room. Cao focused on the aspects of online shopping that attract Chinese consumers, like shipping, tracking, and customer service. / photo by Ashlyn Hulin Tuesday for the Faculty Lecture Series. During her lecture, “Post-Purchase Shipping and Customer Service Experiences in Online Shopping and Their Impact on Customer Satisfaction: An Empirical Study with Comparison,” Cao discussed the importance of shipping, explaining that shipping can lead to growth, by bringing in more customers, thus bringing in more money.

With Max Azaria’s BCBG to be yet another consumer outlet to move entirely online, it is impossible to ignore the ever-growing trends of shopping in the online world. As major clothing companies begin to transition the way music, movies and books have, we can expect more stores to follow suit. While this hurts the job market, consumer pressure on retailers for convenience makes it impossible for stores to stay open with the increased online demand.