Tag: yingxia cao

Yingxia Cao, associate professor of decision sciences, presented data on how social media can impact a person’s happiness, with pros and cons of using social media in schools and businesses before an audience of 22 students, faculty, and staff on Tuesday via WebEx.

Yingxia Cao, associate professor of decision sciences, talked about online customer service experiences in China and Taiwan Yingxia Cao, associate professor of decision sciences, discusses “Post-Purchase Shipping and Customer Service Experiences in Online Shopping and Their Impact on Customer Satisfaction,” Tuesday in the Presidents Dining Room. Cao focused on the aspects of online shopping that attract Chinese consumers, like shipping, tracking, and customer service. / photo by Ashlyn Hulin Tuesday for the Faculty Lecture Series. During her lecture, “Post-Purchase Shipping and Customer Service Experiences in Online Shopping and Their Impact on Customer Satisfaction: An Empirical Study with Comparison,” Cao discussed the importance of shipping, explaining that shipping can lead to growth, by bringing in more customers, thus bringing in more money.

Aghop Der-Karabetian, professor of psychology, presented his research on sustainable behavior in different countries for this week’s faculty lecture.

As technology and social media continually flood our environment, Yingxia Cao, assistant professor of decision sciences department, attempted to gain insight into the amount of social media used in University classrooms.

Matthew Witt, associate professor of public administration, demonstrated the usefulness of the study of public administration by sharing his lecture “Integrity in Public Admini­stration: Toward New Vistas” on Monday in the President’s Dining Room.

Yingxia Cao, director of institutional research at the University of La Verne, challenged American education with an informative lecture on the relationship between private higher education and the labor market in China.